7 Ways To Deal With An Unresponsive iPhone App

By | April 2, 2017

It’s a strenuous relationship between a user and their iPhone. New updates roll in like unkept baggage that might make the relationship more exciting or maybe even a little stressful.

With iOS’s fifth update, 10.2, released within a span of three months since the release of iOS 10, the updates are making it hard for developers to keep up. Because of this, certain apps may or may not be responsive due to their compatibility with the update.

Even still, users may be excited about the new features that apple has rolled out, especially the bevy of new emojis at their disposal. However, Singaporeans may not be too pleased when HungryGoWhere doesn’t respond to attempts at reserving a spot at Whitegrass or when you can’t order a set of whiskey stones on Lazada.com for novelty’s sake.

1. You’re Stuck With It

If you suspect iOS 10.2 to do more harm than good, unfortunately, Apple has recently halted signing iOS 10.1 and 10.1.1, meaning that users are unable to downgrade to an older version of iOS.

2. Clear RAM Memory

For those who remain optimistic, however, there may be other reasons that an app or the device itself may be behaving erratically:

If your device and apps are running sluggishly, try clearing the devices RAM memory by holding the power button until the “Slide to power off” option appears and then subsequently holding the home button until you are returned to the home screen. This effectively refreshes the memory used on your device without turning the phone off and on again.

3. Not Enough Storage

For some, their phone is, literally, their life, with thousands of photos, videos, and audio taking up their devices precious memory.

What’s the issue? Well, try sympathizing with your phone a little. Imagine delegating hundreds of tasks to your small, yet efficient helper—stacks on stacks of files, photographs, and miscellany  all piled up in its arms until, suddenly, it just can’t take anymore.

The easiest method is to just remove all unwanted apps on your device that are clogging your iPhone’s storage space. You’ll be surprised to see how many apps you might or might not use that you can toss out. To ascertain which apps are taking too much space, go to Settings > General > Storage & iCloud Usage > Manage Storage.

Also, if you’re one to receive a lot of multimedia files through messaging, try clearing a few messages obtain a few megabytes, even gigabytes of space. You’ll be surprised at how much space your messages take up, especially over time.

4. Too Sentimental?

Fortunately, there are ways to keep all those precious memories without throwing them away. Users can take advantage of the iCloud for their media storage, or plenty of other apps that achieve the same thing: Google Drive, Dropbox and Shoebox are great alternatives, both paid and unpaid, that users can utilize to their own discretion.

5. Force Closing Applications

If the problem remains solely with the application, the easiest way to fix an unresponsive app is the tried and true force close option.

To do so, press the Home Button twice in quick succession, opening up the task switcher and allowing you to swipe up on the unresponsive app to close it. Nothing like being rejected for a poor disposition to kick-start an app’s performance.

6. Hard Reset

Another commonly used technique is to do a hard reset on your device.

For users with the iPhone 7 and iPhone 7 Plus, due to the disappearance of a physical Home Button, users will have to press and hold the Volume Down button and the Sleep/Wake button on their device for at least 10 seconds to conduct a hard reset.

For those with an older model, users will have to hold the Home Button and the Sleep/Wake button simultaneously for the same allotted time to initiate a hard reset.

7. A Waiting Game

Hopefully, at least one of these methods will fix the problem. If not, users will simply have to wait for a newer version of the app that will be compatible with iOS 10.2 or wait for Apple to release their new iOS update, 10.2.1, which is currently in beta testing.

In the meanwhile, users have plenty of new emojis to express their frustrations with the current version of iOS.

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