6 Ways To Fix An iPhone App That Keeps Crashing

By | January 29, 2017

If you live in Singapore, you probably rely a lot on your iPhone. Maybe you need directions to Night Safari, want to check when Universal Studios is open, or you’re just ready to upload that slick new photo you snapped of Marina Bay to Instagram.

But then, disaster strikes: the dreaded crash. Sometimes it’s just a one-time fluke, but when it happens more than once it can be very frustrating. While some less reputable apps (or popular apps with recent updates) are often simply bugged, there are a few simple tricks you can learn to fix the vast majority of crashing apps. With our help, you’ll be showing off that recent trip to the Botanic Gardens in no time!

1. Restart Your App

The first thing you should always try is re-launching the crashing app. This is the fastest solution and will usually fix that pesky crash.

Here’s how to re-launch your app:

  1. Double-tap your ‘Home’ button.
  2. Swipe up on the app you wish to quit.
  3. Press the ‘Home’ button once more to return to your Home Screen.
  4. Now try opening the app again to see if it works.

Still crashing before you can accept that invitation to Pasta Brava? Fear not, for there is always…

2. Reboot Your iPhone

The second thing you should try when re-launching the app has failed is restarting your iPhone. This is a quick, fairly easy solution that very often fixes the problem. By rebooting the device, you are resetting the temporary memory which allows the apps to start fresh again. Don’t worry though; all of your important data will be saved.

To restart your iPhone, simply hold down both the ‘Home’ and ‘Power’ buttons simultaneously. A slide to turn off the device will pop up; ignore it and keep holding the buttons down. Eventually, the screen will go blank. Keep holding until the Apple logo appears on the screen, signifying that the device has been turned back on.

Now try starting up the app to see if the crash bug was fixed. If it wasn’t, you can always try…

3. Updating Your App

Sometimes when an app or new version of an app is released, a bug is missed that can cause it to crash. One thing you can always try is checking for any new updates for your app just to see if it fixes the problem. Luckily, this is pretty easy to do:

  1. Head to the App Store and hit the ‘Updates’ tab
  2. Make sure you have the latest update installed for your trouble app.
  3. Attempt to launch the app again, once you are sure it is fully updated.

This method doesn’t always work, but it can often be the culprit when you’ve had the app for a while and it only recently started crashing. If this one didn’t do the trick, the next step is…

4. Reinstall Your App

Whether it’s been sitting a while or it’s brand new, data is always be susceptible to corruption. When you reinstall an app, you are making sure the problem isn’t being caused by overwritten or corrupted data. It is important to note, however, that after reinstalling the app you may need to sign back in and change your preferred settings.

To reinstall an app on your iPhone, simply follow these steps:

  1. Go to your Home Screen and find the app you want to reinstall.
  2. Hold the icon down and tap the ‘X’ that appears, then confirm to delete.
  3. Open the App Store and find the app you uninstalled, then install it.
  4. Launch your newly installed app.

Usually, you will find the app to finally be working! However, if this method did not fix your problem, another thing you can do is…

5. Free Up Memory

We all know how fast space disappears. But when there isn’t enough room for apps to store data, they can stop working properly. In addition to this, keeping a lot of apps open at once can significantly reduce performance.

To speed things up, double-tap the ‘Home’ button and swipe up on each app running in the background that you want to close.

To clear space, try deleting any songs, photos, videos, games, and other apps you haven’t used in a while. Out with the old, in with the new!

If none of the above methods worked for you, there is one last solution to attempt…

6. Update or Reinstall iOS

If you’re sure that the app is not simply bugged (it works on other devices, for example) and you cannot find a working alternative, it may be time to try this method. It is the most time-consuming and should be the last resort.

First, try updating iOS:

  1. Always backup your data on iTunes/iCloud
  2. Go to ‘Settings’, then ‘General’, then hit ‘Software Update’
  3. Select ‘Download and Install’ and wait for the update to finish.

If this does not work and you want to try reinstalling iOS:

  1. Again, backup your data to iTunes/iCloud
  2. Go to ‘Settings’, then ‘General’, then select ‘Reset’
  3. Press ‘Erase All Content and Settings’

Hopefully one of these methods worked for you. If not, you may have to wait for a new update (either for iOS or from the app’s developer) that fixes your problem.

Leave a Reply

Your email address will not be published. Required fields are marked *