Whether you’re walking across the Helix with your headphones in or you’re chilling at home with a fresh cup of ‘kopi’, there’s nothing quite like the feeling you get when your favorite song comes on. That’s what makes it so frustrating when, suddenly, it stops playing. If you’re getting messages like “The requested URL was not found on this server.” when trying to play a media file on your iPhone then the chances are high that your data is corrupted.
Data corruption, while unfortunate, is an inevitable part of storing data. Processes are always writing and rewriting data, and over time a small piece of a file can be accidentally overwritten. One of the best things you can do for your important data is to back it up somewhere, either on your computer or on an online cloud. That way, if you ever notice that your files are corrupted, you can quickly and easily replace them with uncorrupted versions.
That being said, sometimes your data isn’t backed up and you want to know if there is a way to fix the problem, before you buckle down and cut your losses. Luckily for you, there just might be. Here are 4 easy steps to take when addressing corrupted media files on your iPhone, so you have something to do when you’re sitting on the MRT or taking the bus across town.
Step 1. Identify the filetype
The first thing to do when you encounter a corrupted media file on your iPhone is to identify the filetype. Is it a picture, a video, a song, a game/app, or a document? Is it a .jpg, an .mp3, or an AAC? This information can help you figure out if the file is corrupted or if your app is simply malfunctioning. Once you know the type of file you’re dealing with and you’re sure that it is corrupted, it’s time to move on to Step 2.
Step 2. Choose a solution
There are a couple of different things you can do when your iPhone has corrupted media files. You can delete the file and redownload it, especially if you have a backup saved somewhere. You can try using native application options to fix the file, such as the ‘Revert to Original’ option after editing a photograph or selecting ‘Repair’ in Excel to fix your spreadsheet (also, you can try opening the spreadsheet and saving it in a different file format or copying the data into a new spreadsheet.) If there is no native fix for your filetype, you may want to consider using third party software such as PhoneClean or JPEG Recovery Pro. Programs like this can often recover or repair your corrupted file and occasionally help in other ways, like cleaning up junk files to make your phone run faster. Make sure you pick an application that is popular and trustworthy.
Step 3. Implement the solution
Now that you’ve decided on what to do, you can give it a try! If your file type is proprietary or uses a specific application, find a trustworthy guide that can give you accurate step-by-step information on what to do for that exact file. Recovery software like PhoneClean will have clear and simple user guides to help you navigate through the complicated world of data corruption reversal. You’re not in this alone!
Step 4. Test your solution
Now, simply open the file and see if it no longer gives you an error message! If the solution fixed your problem, consider taking the time to backup the data in case of future corruption. If not, it’s probably time to cut your losses and take the lesson learned.
It’s easy to forget that machines, just like us, aren’t perfect. Whenever we rely on them for something important, we always have to account for the possibility of error. It’s like the old saying goes: “Never put all your eggs in one basket!”